Terms & Conditions

1. Fruit & Vegetables ( Fresh Fruits, Fresh Vegetables, Herbs & Seasonings, Exotic Fruits & Vegetables ) :
   Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart .
2. Dairy & Bakery , Beverages ( Dairy, Toast & Khari, Breads , Bakery Snacks, Batter & Chutney, Cheese, Ghee Paneer, Tea, Coffee, Fruit juices, Energy & Soft Drinks, Health Drink & Supplement, Soda & Flavoured Water ) :
   Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart.
3. Staples ( Atta, Flours & Sooji, Dals & Pulses, Rice & Rice Products, Edible Oils, Masalas & Spices, Salt, Sugar & Jaggery, Soya Products, Wheat & Other Grains, Dry Fruits & Nuts ) :
   Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart.
4. Disposable ( Plates & Glasses, Kitchen & Toilet Rolls, Paper Tissues & Napkins ):
   Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart.
5. Snacks ( Foods, Biscuits & Cookies, Noodle, Pasta, Vermicelli, Breakfast Cereals, Snacks & Namkeen, Chocolates & Candies, Ready To Cook & Eat, Frozen Veggies & Snacks, Spreads, Sauces, Ketchup, Indian Sweets Pickles & Chutney, Extracts & Flavouring )
   Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart.
6. Personal Care ( Hair Care, Oral Care, Skin Care, Bath & Hand Wash, Body Wash & Bathing Accessories, Feminine Hygiene, Men’s Grooming, Cosmetics and Beauty Products, Deodrants & Fragrances, Health & Wellness, Grooming Tools and Accessories ):
   Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart.
7. Handloom & Handicraft- Home & Kitchen (Bedsheets, Towels, Blankets, Quilts, Dohars, Curtains, cushion covers, mats, Vases, Wall Decor, Table & Kitchen Linens, containers etc. ).
   3-5 days Returnable
   You may return the Product if it is damaged, defective or is not in working condition, or if parts of the Product or accessory is missing, or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin-Mart. Return of Products on the ground of: ‘Items not described as depicted’ is not allowed as these are authentic handmade Products and can vary from Product to Product. Product may have colour variations & imperfections inherent to handcrafted products which add to its beauty & charm In addition to the above mentioned conditions, we will accept the return if you keep the Products in its original condition, along with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
8. Men, Women, Boys, Girls, Junior Boys, Junior Girls, Infants ( Clothing Accessories, Western Wear, Ethnic Wear, Fusion Wear, Night & Lounge Wear, Maternity ).
   3-5 days Returnable
   You may return the Product if it is damaged, defective or is not in working condition, or if parts of the Product or accessory is missing, or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin-Mart. Return of Products on the ground of: ‘Items not described as depicted’ is not allowed as these are authentic handmade Products and can vary from Product to Product. Product may have colour variations & imperfections inherent to handcrafted products which add to its beauty & charm In addition to the above mentioned conditions, we will accept the return if you keep the Products in its original condition, along with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.
9. Electronics (Mobiles & Tablets, Home Appliances, Computers, Printers and IT, Kitchen Appliances, Smartwatches, Fitness Bands, Smart Wearables, Audio, Telephone sets, musical instrument, peripherals, photography devices, storage devices, power devices, entertainment promotion devices, or lighting products and Accessories, Office appliances, Televisions, Large Appliances like Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Microwave, and Accessories.)
   05 days Returnable (T&C Apply)
   The Products under this category, mobiles, tablets, wireless phones, audio enhancement, small domestic appliances, smartwatches, laptops, power, musical instrument, peripherals, photography devices, storage devices, power devices, entertainment promotion devices, or lighting products, (any item which you can install without the assistance of a technician) delivered has any physical damage, have a missing part or are different from what was ordered basis the Product description on Fixoin Mart , you are required to contact Fixoin Mart customer care to intimate of any physical damage, missing or wrong product etc., within 24 hours of delivery. For such Products reported, return will only be processed, if the Product is not found to be activated and may be subjected to verification as per the terms of this Policy. Please keep the Product in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up. In case the Product is accepted where the package is tampered or the box is damaged, it will automatically disqualify you from any return claims for physically damaged/defective Products, incorrect Product, or missing accessories. You should make sure that you erase any/all personal information from an electronic device that stores any personal information, prior to returning to us. Fixoin shall not be liable for any misuse or loss or theft of such information.
10. All Pet Food (including Dog, Cat, Bird, Fish, etc.)
    Products under this category are non-returnable due to consumable nature of the Products. However, in an unlikely event of you having concerns with the quality, freshness, physical condition of the Product delivered or if the Product delivered is different from what was ordered basis the Product description displayed on Fixoin Mart.